Loved that I didn’t need an appointment for oil, lube & filter change and tire rotation for my RAM… used the Express Lane. My last dealer in Tempe, AZ sucked big time with their service. Laura greeted me quickly , checked me in, and kept me abreast of each step. Service was completed within an hour… maybe an hour & 15 minutes. I know this was a simple service but I’m pleased with my experience!…

During a scheduled maintenance appointment, Laura (service writer) made me aware of a factory recall. The repairs would take multiple days. Laura did a great job following up to order parts and make arrangements for a loaner car. Appreciate her efforts!

This was a great experience. My wife and I, were treated very well by everyone. Thank you Norman!. He was very friendly and knowledgeable We have recommended several friends to the Patterson dealership. When its time to purchase again, we will return.

For those of you that have had challenging experiences with service @ dealerships I have had those as well and can certainly emphasize with you. Fortunately for me, since I have owned my ‘20 Cummins I have been blessed to have James F @ Patterson as my service professional!!! He is authentic, professional & clearly communicates expectations. This is our work truck & IT’S a big deal when it’s not running. Huge surprise, Not James…